At Blue Diamond Transfers, reliability has always been at the core of everything we do.

Whether it’s an early morning airport transfer, corporate travel, or a late-night event pickup, our clients depend on us to deliver a consistent, professional experience — without compromise.

Behind that service is our network of professional chauffeurs. And right now, they are facing one of the most significant cost pressures the industry has seen in years.

Rising Fuel Costs Are Impacting the Industry

Fuel prices across Australia have continued to climb, with diesel now exceeding $3.00 per litre in many areas.

For professional drivers, fuel is not just an expense — it is one of the largest operational costs. Unlike casual or part-time driving, chauffeur services require:

• High daily mileage
• Premium vehicle standards
• Consistent availability
• Reliable service delivery regardless of conditions

These rising costs are not sustainable for drivers to absorb long term.

Why We Held Off — Until Now

At Blue Diamond Transfers, we made a conscious decision to hold off introducing any fuel-related surcharge for as long as possible.

Our goal was simple:
Protect both our clients and our drivers without compromising service.

We absorbed increased operational pressures internally, ensuring pricing remained stable and predictable for our clients.

However, with fuel prices continuing to rise, it has reached a point where maintaining this approach is no longer viable.

Introducing Temporary Fuel Relief (TFR)

To address this, we have introduced a 5% Temporary Fuel Relief (TFR) adjustment on applicable bookings.

This adjustment ensures that drivers are not operating at a loss while allowing us to maintain the high standards of service our clients expect.

Full Transparency — 100% Passed to Drivers

Every dollar of the Temporary Fuel Relief goes directly to our drivers.

Blue Diamond Transfers does not retain any portion of this adjustment.

This is not a revenue measure.
It is a driver support measure.

What This Means for Clients

• The TFR is applied as a separate, clearly itemised line
• There are no hidden fees or bundled charges
• It applies only to petrol and diesel vehicles
• Existing bookings are not affected — the adjustment applies only to new bookings

We believe in complete transparency, so clients know exactly what they are paying for and why.

Supporting Drivers = Maintaining Service Quality

A strong, supported driver network is critical to delivering the level of service Blue Diamond Transfers is known for.

By introducing this measure, we are able to:

• Maintain availability across our network
• Ensure drivers are fairly compensated
• Reduce the risk of cancellations or service disruption
• Continue delivering a premium, reliable experience

Temporary Fuel Relief for Blue Diamond Transfers

The Temporary Fuel Relief is exactly that — temporary.

We will continue to monitor fuel market conditions closely and will review this adjustment regularly. Should conditions stabilise, we will reassess accordingly.

Our Commitment

We remain committed to:

• Delivering reliable, professional service
• Supporting our drivers and partners
• Operating with transparency and fairness

We appreciate the continued support of our clients and our driver network as we navigate these challenges together.

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If you have any questions or require assistance with a booking, our team is available 24/7 on 1300 258 847 or via email at [email protected].