Looking for help? Type your search string. Minimum 4 characters are required.

Who Can Make Changes to a Booking?

To protect passenger privacy and prevent unauthorised changes, Blue Diamond Transfers has strict rules about who is authorised to make changes to a booking. This article explains who can request changes, who cannot, and why these rules exist. Authorised Contacts Only Changes to a booking can only be requested by: This applies to all bookings, […]

Guest vs Corporate vs VIP Bookings Explained

Blue Diamond Transfers supports different booking types to suit individual travellers, executive assistants, and corporate organisations. Each booking type determines who controls the booking, who we can communicate with, and how trips are managed. This article explains the differences so you can choose the option that best fits your needs. Guest Bookings (Individual Accounts) A […]

On-Demand (ASAP) vs Scheduled Bookings

Blue Diamond Transfers offers two booking options to suit different travel needs: On-Demand (ASAP) bookings and Scheduled bookings. Both options use professional chauffeurs and the same service standards, but they work differently. Understanding the difference helps you choose the right option and avoid issues. What Is an On-Demand (ASAP) Booking? An On-Demand (ASAP) booking is […]