To ensure a reliable and professional service, all Blue Diamond Transfers bookings require a valid credit card to be attached to the account at the time of booking.
This article explains why this is necessary and how it protects both passengers and chauffeurs.
Credit Card Requirement Explained
Blue Diamond Transfers operates a professionally managed chauffeur service, not a cash-based or pay-on-arrival transport model.
To confirm a booking:
- A valid credit card must be added to the account
- We only accept credit cards for standard bookings
- Chauffeurs do not accept cash or card payments directly
This allows bookings to be confirmed, dispatched, and completed smoothly.
Why a Card Is Required
Requiring a credit card helps us to:
- Secure the booking
- Confirm the booking is genuine
- Allocate a chauffeur with confidence
- Prevent failed payments after the trip
- Protect chauffeurs from unpaid work
This is standard practice for professional chauffeur and corporate transport services.
$1 Pre-Authorisation at Booking
When a booking is made, a $1 pre-authorisation may be placed on the credit card.
This:
- Confirms the card is valid
- Helps secure the booking
- Is not a charge
- Is automatically released by your bank
The $1 pre-authorisation does not affect your final trip price.
When Payment Is Taken
In most cases, payment is processed after the trip has been completed.
This allows:
- Accurate billing based on the completed journey
- Adjustments for waiting time or changes (if applicable)
- Clear receipts and tax invoices
You never need to pay the chauffeur directly.
Pre-Payment in Certain Circumstances
We reserve the right to request pre-payment for certain bookings, including:
- New clients without a booking history
- High-value bookings
- Weddings, special events, or extended hourly services
If pre-payment is required, this will always be clearly communicated upfront.
Corporate & Prepaid Invoice Accounts
For approved corporate customers, prepaid invoice accounts may be available.
Please note:
- These accounts are by request and approval only
- Eligibility is assessed on a case-by-case basis
- Conditions apply
Corporate billing options are designed for organisations with regular, structured travel needs.
Why We Don’t Accept Cash or Pay-On-Arrival
We do not offer cash or pay-on-arrival options because:
- It creates inconsistency and risk
- It delays payment processing
- It places chauffeurs in an uncomfortable position
- It undermines a professional service model
Centralised billing ensures clarity, security, and accountability.
Your Information Is Secure
All payment details are handled through secure, compliant payment systems.
Blue Diamond Transfers does not store card details manually or share them with chauffeurs.
Key Takeaway
A credit card is required to:
- Secure your booking
- Protect all parties involved
- Ensure a smooth, professional experience
This policy allows us to deliver a reliable chauffeur service you can book with confidence.
Next Recommended Article
To understand card verification and billing timing, continue to:
Understanding the $1 Pre-uthorisation
