Pricing guide

• Executive Sedans – Limited to 3 passengers, 2 large suitcases
• Executive SUV’s – Limited to 4 passengers, 3 large suitcases – 30% Premium
• EV (Electric Vehicles) – Limited to 3 passengers, 3 large suitcases
• Premium Sedans (Euro Spec of Equlivalent) – Limited to 3 passengers, 2 large suitcases – 40% Premium
• First Class Sedan (Euro Spec of Equivalent) – Limited to 3 passengers, 2 large suitcases – 50% Premium
• 7 Seater Vans – Limited to 7 passengers, 5 large suitcases – 55% Premium
• 11 Seater Vans – Limited to 11 passengers, 7 large suitcases – 105% Premium
• 13/14 Seater Vans – Limited to 13-14 passengers, 9 large suitcases – 125% Premium

No, our prices do not include tolls.

Please note that toll charges will be added seperately to your final bill. This ensures you only pay for the tolls used on your travel.

Please note that any airport pickup/parking fees incurred during your trip will be added to the final bill. Costs may varying from airport location to location.

All payments are processed via Rideminder using Stripe. All payments processed are subject to a card processing fee. The rates are as follows:

• Australian Credit or Debit Cards: 1.7% + $0.30 per transaction
• International Credit Cards or Debit Carts: 3.5% + $0.30 per transaction

Our hourly as-directed service provides flexible, on-demand transportation tailored to your schedule, with a minimum hire of 2 hours.

Prices quoted as based on an Executive Sedan. Other vehicles selected will have a premuim associated with them.

• 2+ Hours: $130 / hour
• 4+ Hours: $125 / hour
• 6+ Hours: $120 / hour
• 8+ Hours: $115 / hour

Minimum hire is 2 hours. If the driver is released early, billling will be based on the original booked time. The booking can be extended at the client request.

Additional surcharges apply for trips during certain late night and early morning hours

• Late Night Surcharge – 10PM – 1AM – 15%
• Very Early Morning Surcharge – 1AM – 4AM – 25%
• Early Morning Surcharge – 4AM – 5AM – 15%

These surcharges will be applied during the booking process but are not reflected in instant quotes.

Out of Area Surcharge Policy

Application of Charges
Blue Diamond Transfers reserves the right to apply an Out of Area Surcharge for transfers that originate from or terminate at locations more than 50 kilometers from major capital city centres.

This surcharge is:
– Applied at Blue Diamond Transfers’ discretion
– Not included in automated quotes generated by the Instant Quote tool
– Not reflected in online booking prices
– Added manually after booking confirmation
– Communicated to customers before the transfer date

Customer Notification
If your transfer qualifies for an Out of Area Surcharge, a Blue Diamond Transfers representative will contact you directly to discuss the applicable fee and obtain your approval before proceeding with the booking.

Rationale for Out of Area Surcharge
The Out of Area Surcharge is necessary to cover additional operational costs incurred for transfers beyond our standard service areas, including:
– Extended driver hours and increased labour costs
– Additional fuel consumption for longer return journeys
– Higher vehicle maintenance requirements due to extended mileage
– Reduced vehicle availability for other bookings
– Complex logistics management for remote locations
– Potential accommodation costs for drivers on long-distance transfers

Transparency Commitment
Blue Diamond Transfers is committed to transparent pricing. While this surcharge may be necessary for operational sustainability, we ensure that:
– Customers are informed promptly if the surcharge applies
– The reason for the surcharge is clearly explained
– Customers have the opportunity to discuss or cancel their booking if they do not wish to proceed with the additional charge

For specific inquiries about the Out of Area Surcharge or to discuss your transfer requirements, please contact our customer service team.

Justification for Special Event Premiums in Chauffeur Services

At Blue Diamond Transfers, we implement special event premiums for chauffeur services to ensure the highest level of reliability, service quality, and availability for our clients. These premiums are necessary due to several key factors that impact operations during peak-demand periods.

1. Increased Demand and Limited Availability

Special events create a surge in demand for professional chauffeur services, often exceeding normal booking levels. To ensure that vehicles and drivers are available for our clients, we must implement pricing strategies that align with demand fluctuations. Without a premium, availability may be compromised, and clients could face difficulty securing reliable transport.

2. Extended Wait Times and Traffic Delays

Large-scale events, such as concerts, major sporting events, and festivals, cause significant congestion, road closures, and detours. This leads to longer travel times, increased fuel consumption, and additional wear on vehicles. Special event premiums account for these operational challenges and compensate drivers for their time and effort.

3. Driver Incentives and Fair Compensation

To ensure high-quality service, we need to incentivize professional chauffeurs to take on jobs during peak-event periods, which often involve longer working hours, late-night shifts, and challenging traffic conditions. The premium helps maintain driver availability and ensures they are fairly compensated for the additional effort required.

4. Enhanced Service Standards

Events often require a higher level of service, including VIP treatment, multiple pick-up/drop-off locations, and flexibility for unexpected delays. Our special event premium ensures that clients receive the highest standard of professionalism, well-maintained luxury vehicles, and a seamless travel experience.

5. Market Competitiveness and Sustainability

Luxury transport providers must balance affordability with sustainability. Special event pricing allows us to maintain the quality of our fleet, invest in technology (such as real-time tracking and app-based bookings), and provide a consistent level of service without compromising profitability.

By applying special event premiums, Blue Diamond Transfers guarantees reliability, fair driver compensation, and a premium experience, ensuring our clients receive the best possible service during high-demand periods.